Welcome! |
This page will serve as your quick, go-to resource hub for updates and information related to medical oncology and radiation oncology management powered by Evolent for Highmark Blue Cross Blue Shield and Highmark Blue Shield. Please refer to the training schedule located at the bottom of the page. |
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Changes effective May 1, 2026 |
Beginning May 1, 2026, Evolent will manage medical and radiation oncology authorization requests for Highmark as the first phase in Highmark’s oncology value-based care strategy. Evolent is highly aligned with Highmark’s strategy to improve clinical outcomes and is uniquely positioned to help providers navigate an increasingly complex oncology environment. |
What does this mean for you? |
Beginning in May 2026, Evolent will manage medical and radiation oncology prior authorizations on behalf of Highmark.
Practices will continue to submit new authorizations through Availity Essentials®.
Requirements apply to Commercial fully insured, Affordable Care Act (ACA), and Medicare Advantage (MA) members in Delaware, Pennsylvania, and West Virginia; Pennsylvania CHIP; and New York Medicare Advantage.
Prior authorization is required for chemotherapy, hormonal therapy, supportive agents, symptom management medications, and radiation oncology services for diagnoses in these ranges: C00–D09.0, D37.01–D49.9, D61.810, D61.82, D63.0, D64.0–D64.81, D70.1, D72.822, D75.81, E34.00, E34.01 and E34.09.
The scope for review will be based on diagnosis and HCPCS/CPT codes and not on the requesting provider's specialty. Evolent will review requests from all provider specialties that meet the diagnosis and HCPCS/CPT code requirements.
Practices will have fast, consistent determinations with dedicated oncology reviewers and evidence-based pathways.
Evolent’s oncology clinical pathways do not need to replace third-party pathway tools providers are already using. Practices may choose to continue using their established pathways in parallel with submitting oncology authorization requests, even when Evolent is managing the review. However, by following Evolent’s pathways, practices may benefit from improved regimen-based quality and efficacy as well as faster authorization approvals.
Providers may begin contacting Evolent on May 1, 2026, to secure prior authorization for services. This does not affect authorizations submitted prior to May 1. Highmark will make decisions for authorizations received prior to May 1; Evolent will make decisions for authorizations received after May 1. For prior authorization requests:
Practices will continue to submit new/initial authorization requests through Availity Essentials. Click here for more information regarding registration for the Availity portal, Availity Essentials Guidance.
For requests that go to review, providers must upload supporting clinical documentation directly in the Evolent CarePro portal.
Users new to CarePro: Evolent will automatically create new CarePro user login credentials post authorization submission and send to users via email.
Existing users may continue using their current CarePro login credentials.
Submit via telephone at 1.888.999.7713 (medical oncology – option 2; radiation oncology - option 3).
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Training Sessions Starting Soon |
To help you prepare, we’ll be hosting live, virtual training sessions. Registration is open for the following: |
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Practice Training Sessions
Instructional sessions on how to use the Evolent provider portal to submit prior authorization requests:
Medical Oncology | Pre Go-Live
Medical Oncology | Post Go-Live
Radiation Oncology | Pre Go-Live
Radiation Oncology | Post Go-Live
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®Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. The following entities, which serve the noted regions, are independent licensees of the Blue Cross Blue Shield Association: Western and Northeastern PA: Highmark Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Choice Company, Highmark Health Insurance Company, Highmark Coverage Advantage Inc., Highmark Benefits Group Inc., First Priority Health, First Priority Life, Highmark Care Benefits Inc. or Highmark Senior Health Company. Central and Southeastern PA: Highmark Inc. d/b/a Highmark Blue Shield, Highmark Benefits Group Inc., Highmark Health Insurance Company, Highmark Choice Company, or Highmark Senior Health Company. Delaware: Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield. West Virginia: Highmark West Virginia Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Health Insurance Company or Highmark Senior Solutions Company. Western NY: Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Cross Blue Shield. Northeastern NY: Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Shield.
All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration and/or to one or more of its affiliated Blue companies. Availity is an independent company that contracts with Highmark to offer provider portal services. Evolent is a separate company that provides oncology utilization management services. |
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© 2026 Evolent. All rights reserved. |
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