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Welcome!

This page will serve as your quick, go-to resource hub for updates and information related to the expanded musculoskeletal surgery (MSK) and interventional pain management (IPM) programs for Tufts Health Plan.

Program changes effective October 1, 2025

Point32Health dba Tufts Health Plan has partnered with Evolent (formerly NIA) to implement expanded prior authorization programs. These MSK and IPM programs are intended to help providers effectively deliver quality patient care using clinical criteria based on nationally recognized guidelines to promote evidence-based practices.  

What does this mean for you?

Effective October 1, 2025, prior authorization for Tufts Health Plan Medicare Preferred (TMP) members will be required for the following non-emergent, MSK surgeries and IPM procedures when rendered in provider office, outpatient hospital, inpatient* or ambulatory surgery center settings (*MSK only):

  • Cervical decompression, fusion and artificial disc replacement

  • Lumbar microdiscectomy, decompression, and fusion

  • Sacroiliac joint fusion

  • Hip, knee, and shoulder surgeries

  • Cervical/thoracic, lumbar/sacral interlaminar epidurals

  • Cervical/thoracic, lumbar/sacral transforaminal epidurals

  • Cervical/thoracic, lumbar/sacral facet joint blocks

  • Cervical/thoracic, lumbar/sacral radiofrequency (RF) neurolysis and cervical spine surgery

Prior authorization requests for these services can be submitted to Evolent:

  • Via the Evolent portal at evolent.com/provider-portal, select RadMD.

  • Via telephone (Monday - Friday from 8:00 a.m. to 8:00 p.m. EST):

    • Tufts Health Plan: 1.866.642.9703

Training Sessions Starting Soon

To help you prepare, we’ll be hosting live, virtual training sessions beginning in September. Registration is now open for the following:

In-Service Group Training Sessions


Instructional sessions on how to use the Evolent provider portals to submit prior authorization requests:


MSK / IPM

Questions?

Don’t hesitate to reach out! Please email us at providertraining@evolent.com with any questions you may have.

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